HDWiFiCam Pro Camera FAQ & Troubleshooting

What is the HDWiFiCam Pro Camera hotspot wifi name?

HDWiFiCam Pro Camera hotspot wifi format: (3-6) letters – 6 numbers – 5 letters
For example: DGO-089891-HSDFD.
There are other prefixes DDD,DGB,DGOB,DBG etc.

After our testing, the HDWiFiCam Pro camera is very poor and has very many problems, if you can’t fix the problem, we recommend returning it.

Why is HDWiFiCam Pro prompting for an invalid ID?

If you are prompted with an invalid ID, then check the ID entered. The wifi name of the camera is the ID number.

How to reset HDWiFiCam Pro camera?

Press and hold the reset button or mode button (6 seconds), the HDWiFiCam Pro camera will flash the light if the reset is successful.

I can’t get the device ID automatically when I add HDWiFiCam Pro Camera?

Check if your phone’s location permission is enabled and get the hotspot name, HDWiFiCam Pro APP needs to get location permission.

It keeps showing “Connecting, connection timed out” after I added it?

Please check if you allow HDWiFiCam Pro APP’s network permission, the first time you install the app, it will request network permission, if you refuse, you can find the app in the system settings and enable network permission.